Legal
Shipping Policy
Last updated: July 2026
Order Processing
All orders are processed within 1-3 business days of receipt. Orders placed on weekends or public holidays will be processed on the next available business day.
Delivery Times
Delivery times vary depending on your destination and the shipping method selected at checkout. All delivery estimates are approximate and are not guaranteed.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
International Shipping
We ship to selected international destinations. International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient.
Shipping Restrictions
Due to the nature of fragrance products (alcohol-based), certain shipping restrictions may apply for air freight. We comply with all relevant carrier regulations.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please check your tracking information. If the issue persists, contact us at [email protected].
Contact
For any shipping enquiries, please contact us at [email protected]. We aim to respond within 1-2 business days.